May 2013 archive

Do Not Call Registry

Reference from The Straits Times 15th May 2013; Come Jan 2 next year, consumers can start adding their phone numbers to the national Do-Not-Call Registry to avoid getting calls and messages from telemarketers. The Government-funded registry is a key part of the new Data Protection Bill, which became law on Jan 2 this year. The …

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Smart Voice Mobile Phone Recording

The Android Call Recorder from SmartVoice is an innovative and highly user-friendly call recording solution that is tailor made for companies and business professionals in the  financial & trading markets. This customized, secure and reliable recording system enables you to; Automatically record incoming and outgoing calls of your Android Phone Playback the temporary stored recorded calls from the Android phone …

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Trunk Side Recording versus Extension Side Recording

Trunk side recording versus extension side recording, which is better? It is still a common question asked today. In the past, if we record trunk be it E1 or Analog, we need to do a integration to CDR/SMDR port so that we can retrieval calls via extension number. But today, many customer subscribe to DID (Direct Inward Dialing). …

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