Category Archive: Uncategorized

Oct 27

Recording of Microphone over IP

We hear VoIP recordings very often, but have you ever hear of recording of microphones over IP? The “Microphone on IP” solution is ideal for Face to Face recording, using DC-AudioPOINT to acquire face-to-face conversation via microphone and converts it into VoIP codec before streaming to recording server through IP network. Please do not hesitate …

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Jul 13

Simple steps to record VoIP Phones.

The Call Recorder VoIP can be used to record one IP Phone on your desk, an IP soft client on your PC or even record multiple (up to 4) IP channels. Recording starts automatically after configuring the Call Recorder VoIP and the user-friendly software allows the user to quickly retrieve any conversation in a matter of seconds. The Call …

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Mar 05

What is PCI compliant?

PCI compliant

Red Box Recorders bring simplicity to digital recording, with flexible solutions that are easy to specify, install and manage. With a focus on specific market needs, Red Box have developed a range of solutions to enable customers to comply with Payment Card Industry (PCI) and other sensitive information requirements to suppress specific parts of recordings. …

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Oct 09

Active Directory Integration

Active Directory (AD) is an implementation of LDAP directory services by Microsoft for use primarily in Windows environments. Its main purpose is to provide central authentication and authorization services for Windows-based applications. Active Directory stores information and settings in a central database. Active Directory is a directory service used to store information about the network …

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Sep 15

Handset Recording Solutions for Recording Calls into your PC

Recording of soft phone

Ideal and affordable solution for recording of soft phones. Vidicode’s Oygo Call Recording solution uses advanced technology to record from virtually any headset / Soft-Phone combination. Oygo automatically stores all recordings on your PC. The software displays the recording archive as searchable list. The recording properties like date and time of the recording are stored …

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May 19

User Friendly Voice Recorder

As Voice Loggers are commonly used to improve customer experience, increase productivity, increase competitiveness, compliance, dispute resolution, training, call quality management and incident resolution, user friendliness and quick retrieval is or primary importance.  Here is a quick clip of how calls can be retrieved quickly.

Apr 15

How to upgrade Red Box Recorders to 3.1

Sep 26

Voice Recording of Counter conversations and Meeting rooms

There are a lot more monetary transactions over the counter and meeting rooms nowadays. As such, recording of verbal transaction is absolutely necessary to avoid subsequent misunderstanding. For recording of counter conversations and meeting rooms, an appropriate microphone is very important.  The primary consideration for choosing a microphone is the coverage. We don’t want the …

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Jun 08

Career in Aeradio Technology

We have immediate vacancy for Sale Engineer Position. The job – Sales and Marketing of Voice logging, Quality Monitoring and Audio Analytic solutions. Our requirement – Diploma, goal getter and willing to learn. Interest applicant, kindly send you resume to general@aeradiotech.com.sg Thank you!!

May 18

Do Not Call Registry

Reference from The Straits Times 15th May 2013; Come Jan 2 next year, consumers can start adding their phone numbers to the national Do-Not-Call Registry to avoid getting calls and messages from telemarketers. The Government-funded registry is a key part of the new Data Protection Bill, which became law on Jan 2 this year. The …

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