Red Box Recorders bring simplicity to digital recording, with flexible solutions that are easy to specify, install and manage. With a focus on specific market needs, Red Box have developed a range of solutions to enable customers to comply with Payment Card Industry (PCI) and other sensitive information requirements to suppress specific parts of recordings. These solutions provide a flexible and simple approach to compliance.

The range of solutions available from Red Box enables customers to select the best method of compliance and integration to suit their specific requirements. Red Box PCI Suppression will suppress the audio for selected parts of a call and still provide a single authenticated voice recording record with suppressed audio (silence) where PCI Suppression was initiated. This is a mandatory requirement for any company regulated by a financial regulatory authority.

PCI compliant

Active Directory (AD) is an implementation of LDAP directory services by Microsoft for use primarily in Windows environments. Its main purpose is to provide central authentication and authorization services for Windows-based applications. Active Directory stores information and settings in a central database.

Active Directory is a directory service used to store information about the network resources across a domain. An ‘Active Directory’ (AD) structure is a hierarchical framework of objects.

The objects fall into three broad categories: resources (e.g., printers), services (e.g., email), and users (user accounts and groups).

The reasons for using AD integration with the Red Box voice recorder are three-fold:

1) Removing the absolute need to create users on the recorder.
2) Removing the need to store passwords on the recorder.
3) Tracking of (internal) telephone numbers using AD.

Please do not hesitate to contact us for more information.